Terms of Service
Riox Digital Systems Inc
Last updated: March 2026
1. Introduction
Welcome to the customer support platform operated by Riox Digital Systems Inc (“Company”, “we”, “our”, or “us”) at support.rioxsuite.com.
These Terms of Service govern your use of our support platform, including communications through live chat, messaging platforms, and other integrated communication channels.
By contacting us through our support system, you agree to these Terms of Service.
2. Services Provided
The support platform provides communication services for users who wish to:
- Contact customer service
- Request support
- Ask questions regarding services
- Communicate with our representatives
The system may integrate with several communication platforms including:
- Website live chat
- Facebook Messenger
- Telegram
- Other messaging channels
3. Acceptable Use
By using our support system, you agree that you will not:
- Send unlawful, abusive, or harmful messages
- Attempt to disrupt or damage the support platform
- Send spam or malicious content
- Impersonate other individuals or organizations
- Attempt unauthorized access to our systems
We reserve the right to terminate conversations or restrict access for users who violate these rules.
4. User Responsibilities
Users are responsible for the accuracy of the information they provide when contacting our support team.
We recommend that users do not share sensitive personal or financial information through chat unless specifically required and requested by our support team.
5. Communication Records
Messages sent through the support platform may be recorded and stored for the purposes of:
- Customer support quality
- Service improvement
- Security and fraud prevention
- Internal documentation
These records are handled in accordance with our Privacy Policy.
6. Third-Party Platforms
Our support services may interact with third-party platforms including:
- Telegram
- Email service providers
Use of those platforms may also be subject to their respective terms and policies.
7. Service Availability
We aim to provide reliable customer support services; however, we do not guarantee uninterrupted availability of the platform.
Service may be temporarily unavailable due to maintenance, technical issues, or external platform interruptions.
8. Limitation of Liability
Riox Digital Systems Inc shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the support platform.
9. Modifications
We reserve the right to update or modify these Terms of Service at any time. Updates will be published on this page with the revised date.
10. Contact Information
If you have questions about these Terms of Service, please contact:
Riox Digital Systems Inc
Customer Support Platform
Website: https://support.rioxsuite.com
Email: [email protected]
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