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Privacy Policy

Effective Date: 21 June 2026

Riox Suite respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software, services, and related platforms.

  1. Information We Collect

We may collect information that you provide directly to us, including your name, company name, email address, phone number, billing details, account information, and any data you enter into Riox Suite while using our services.

We may also collect technical information such as your IP address, browser type, device information, login activity, usage data, and system logs to help improve security, performance, and user experience.

  1. How We Use Your Information

We use your information to provide, maintain, and improve Riox Suite services. This includes creating and managing user accounts, processing subscriptions, providing customer support, sending service notifications, improving product features, preventing fraud, and maintaining system security.

  1. Business Data Stored in Riox Suite

Riox Suite may allow users to store business records such as customers, invoices, estimates, projects, tasks, files, reports, attendance records, and other operational data.

You remain responsible for the accuracy, legality, and ownership of the data you upload or manage through the system.

We do not sell your business data. We only access your data when necessary to provide support, maintain the service, fix technical issues, improve security, or comply with legal obligations.

  1. File Storage and Cloud Services

Riox Suite may store uploaded files, documents, images, and attachments using secure cloud storage services. These files may include invoices, project files, staff documents, customer files, and other business-related attachments.

We take reasonable steps to protect stored files from unauthorized access, loss, misuse, or disclosure.

  1. Payment Information

If you subscribe to a paid plan, we may collect payment-related information such as invoice details, payment references, transaction screenshots, billing contact details, and subscription history.

We do not store sensitive banking passwords, payment app login details, or card security information.

  1. Sharing of Information

We do not sell or rent your personal information.

We may share limited information with trusted service providers who help us operate our platform, such as hosting providers, cloud storage providers, email services, payment processors, analytics tools, or technical support tools.

We may also disclose information if required by law, legal process, government request, or to protect the rights, safety, and security of Riox Suite, our users, or the public.

  1. Data Security

We use reasonable technical and organizational measures to protect your information, including access controls, secure servers, backups, monitoring, and other safeguards.

However, no online service is completely secure. You are responsible for keeping your account login details confidential and for using strong passwords.

  1. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, maintain backups, and enforce agreements.

When your account is closed, some data may remain in backups or records for a limited period before deletion according to our retention procedures.

  1. Your Rights and Choices

You may request access, correction, export, or deletion of your personal information, subject to account ownership verification, legal requirements, and technical limitations.

You may also update your account information directly from your Riox Suite account where available.

  1. Cookies and Tracking

Our website and platform may use cookies or similar technologies to keep users logged in, remember preferences, improve performance, analyze usage, and enhance security.

You may disable cookies in your browser settings, but some features may not work properly.

  1. Third-Party Links

Riox Suite may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party services.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page.

Continued use of Riox Suite after changes means you accept the updated Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Riox Suite
Email: [email protected]
Website: https://rioxsuite.com